In this article, we'll connect Jira to the Orca application.
Orca Security Console
1. Log in to the Orca Security web portal and navigate to the “Integrations” page. (Settings -> Integrations)
2. Scroll to the “JIRA” section and click on the “CONNECT JIRA” button.
3. You'll be redirected to the Jira login page. Log in to continue the procedure.
4. Grant Orca the needed permissions and press accept. Ensure that you have sufficient Jira account permissions to grant Orca access to view Jira issue data, view user profiles, and create and manage issues.
5. You'll be redirected back to the Orca app. Select the desired Jira resource to connect.
6. Select the desired Jira project.
7. Select the desired Jira issue type.
8. Let's create the Ticket structure for the Jira tickets that will be created by Orca. You can always edit this template or create additional templates later on.
Note: You will need to create separate templates for each Jira project you connect to Orca. If at a later time you change projects, you must remove the existing template that is linked to the project you no longer use, and create a separate template for the new project.
- Give a name to the template
- Map Orca fields on the left to the desired Jira ticket fields on the right. You can create custom values as well.
- Click on "Finish&Create"
9. Jira and Orca are now connected.
10. You can always add additional templates or edit the existing template from the Integrations page.
Orca requests ticket status updates from your Jira Cloud account. Therefore, when the ticket is resolved in your Jira project, the status change will be reflected in Orca. Ticket status updates are one-directional from Jira to Orca.